Team Facilitator Programme

A Team Facilitator typically works with one team, perhaps as a Scrum Master, Team Lead or Team Coach.  This programme is designed to take an individual to the level of the Scrum Alliances Certified Scrum Professional (CSP).

The focus is on building knowledge and growing skills. This program is a delicate and structured blend of theory and practice. There are four distinct modules focusing on the different areas of the Team Facilitator role and in the time between each module you will be expected to practice the skills and knowledge covered.

Programme Structure


The structure is based on the idea of a loop of learn, practice, reflect, learn, …. This is the central idea behind the programme, the exact content and timing between modules will differ based on the learning provider.  The learning objectives will be kept in line with the Scrum Alliances Certified Scrum Professional programme.

  • Learn, each module is delivered as in-class room training by experienced trainers and coaches.
  • Practice, following each module delegates will be encouraged to practice the new skills and apply their new knowledge, they will be supported by an experienced coach.
  • Reflect, at the beginning of each module and with the ongoing coaching support delegates will reflect on their practice.

Other optional elements the programme:

  • A consistent learning group for deeper collaborative learning.  Approximately 2 to 5 members of the cohort who meet regularly to reflect on their practice.
  • A team project done in an Agile way that delivers value and allows learning about Agile techniques:
    • A team community project aimed at practicing your skills while developing the agile community or
    • An internal organisational change project aimed at solving a specific challenge/opportunity.
  • A learning journal to learn through your personal reflections.

Who Should Attend

It is important that those who attend are practicing team leads, managers, facilitators, coaches or ScrumMasters because the learning will be driven and consolidated by your practice. The program assumes a basic understanding of Agile, so a Certified ScrumMaster or equivalent knowledge is required.

Learning Objectives

  • Demonstrate the facilitation of a planned meeting with a given purpose
  • Demonstrate educating others in basic Scrum Values, Principles and Elements
  • Write a report on their own experiences and observations during an Agile journey
  • Practice a coaching session with a team
  • Outline the main aspects of servant leadership
  • List at least 1 voluntary community contribution within the last year
  • Practice a coaching dialog with a partner
  • Identify at least 3 challenges for leading an Agile organisation
  • Write feedback for a conference session
  • Explain to a Product Owner what their role and responsibilities are
  • Facilitate a Product Owner from Vision to Release
  • Able to describe to the team complimentary approaches to Scrum, such as Kanban, XP and Lean
  • Able to teach the necessity for sound engineering practices
  • Reflect on her own development, assumptions and achievements
  • Perform an in-depth analysis of an organisational impediment and describe an approach on how to resolve it
  • Illustrate an approach to scale Scrum/Agile development to 5 teams working on 1 product
  • Explain the characteristic of Agile and Lean